If you live in a property that's recently been added to Virgin Media's network and have just booked your installation or thinking about having Virgin Media i. Choose the best spot for your wifi hub. What you get in your QuickStart pack depends on what Virgin Media services you ordered. No setup fee is available on all bundles, broadband & phone, and broadband only packages. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Leave it off for about 10 seconds. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. For more information please visit:Media’s TV 360 box is the latest set-top box to be released by the broadband and TV provider. Install Virgin TV. :)Follow me on Twitter: there’s one thing Virgin Media’s broadband is renowned for, it’s speed. I've spoken to the landlord/freeholder and they want to know what would need to be done in order to get an installation into the b. The house is located in a Virgin Media area, therefore the draw of TiVo and super fast fibre optic broadband means I am pretty much decided on moving from Sky to Virgin when we move in. Mar 30, 2009. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. There’s also a form on Virgin’s website if you’d prefer. Click “Sign in with a Virgin Media account” and log in. installing your broadband service: • Do not use the port on the left-hand side of the connection box; it is used only for FM. If you have an other QuickStart installation from Virgin Media,. Web Safe only works when you’re connected to your Virgin Broadband at home. Unlimited Usage. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). Next. Download it for your iPhone. )In this video, I am showing the sta. Find the best spot for the WiFi Hub. While most other ISPs across the UK piggyback off Openreach lines to provide internet, Virgin Media uses its own. How to set up Fibre Broadband. 33 a day and you’ve been paid £830. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Broadband + Television:. 2. In this video I will show you how to install the Virgin Med. Apps and extras. And before getting started, don't plug in or turn on kit until it’s time. Your Stream box will come with a quick start guide to help you get. Broadband Install Virgin TV Install Virgin Phone Hub Do this first. This clever app lets you watch live TV, all from your mobile, tablet or PC and Mac. You could either wait until your old hub stops working and then connect the hub 5, or call VM and get the hub 5 activated. Virgin Media services are only available in eligible Virgin Media network areas. A Virgin Media Hub or Super Hub – you’ll need one of these to connect your devices to the web – and each other – at the same time. Push the white cable with the black label into the Hub. 0 and BT scores 1. Installing Virgin Media broadband, TV and Phone . Step by step guide to upgrading your existing broadband Hub 3 to a Hub 4. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. So far so simple. Back a step. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. The engineer will be working both inside and outside your property. Here's what to expect when having Virgin Media Fibre Broadband installed in your home in terms of quality of installation including wiring, cable boxes, and hardware, and wether the system is. Here you can change your network name (SSID) and password, choose which. Virgin Media’s social tariff isn’t very good value, costing £15 per month for quite a slow 15Mbps connection. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any. A bit of background on the thoughts so far. Some install their own poles too. If that doesn’t do the job, we’ll send you up to a total of 3. Learn about QuickStart - Virgin Media's self-installation service. Broadband Install Virgin TV Install Virgin Phone Hub Do this first. Discover how Virgin Media services are installed. If you have mobile with us:. The power light will remain on. They will run the cable underground. Virgin Media installation: self-install with Quickstart kit Choose the best spot for your wifi hub. £140. When you see the ‘starting up’ screen, you can pull the tab out of the remote. #8. You've come to the right place. If you can change the wireless mode to ac only and channel width to 80MHz. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. Virgin Media Ireland provides answers to all your broadband questions here. Here you’ll find all the help you need for Virgin Media related problems and issues. We cannot control when or if work and installation can go ahead. Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what's available in your area. The instructions weren't so clear and I want to avoid a gap in service. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. 01/09/14 - 13:14 #2. on 18-01-2023 20:59. Offers available to new broadband and new TV customers only. Select the correct HDMI input for your box. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. So you've decided to join Virgin Media, or you're included the processing off deciding, and you want to know the ins and outs of the installation process. Leave it off for about 10 seconds. Pretty easy to install your home internet. Provider. If you have had a Cable service before. Virgin Media Broadband offers some of the fastest download speeds in the UK, making it ideal for households and businesses that require fast internet speeds. Find the best spot for the WiFi Hub. Follow these steps to install your virgin Media Broadband, TV and Phone service. Plusnet charges £49. The funds will go into your account and offset future bills – you won't receive a lump sum of cash. Most providers permit around five simultaneous connections, but the exact limit differs from one VPN to another. Download the free Connect app for iOS devices. Remember, you can’t get Stream if you already have a Virgin Media TV package. And now you should be up-and-running with our faster, smarter and smaller Virgin TV V6 box. Available with M50 broadband or faster. Virgin Media reserves the right to pass on any costs it incurs as a result of a total loss of service resulting from a customer’s action, for example a customer caused fault or in-home issue. You can also use our Broadband installation guide , or you can check out our information on how to set up Broadband . A new secure password will be generated for you. They experience a qualifying missed engineer appointment relating to the installation or repair of a fixed line or broadband service (defined at paragraph 18). If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. To become a Virgin Media customer, you must live in an area covered by its network. Existing Intelligent WiFi Plus customers will be individually informed. This promotion means you won’t pay the usual setup fee of £35. 0, which suggests most of the site’s broadband reviews are negative. Switching from Virgin Media to BT: The key points. Find out how to set up your Virgin Media broadband. Back a step. All you need to do is plug your adapter into the Hub, then plug your phone into the adapter and you’re ready to go. 99 for line installation in 2022 (Uswitch survey of 2,003 broadband users, August 2022). How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. If you’re a Virgin Media customer, you can cancel your contract subject to an initial 30-day notice period where you’ll pay full fees, followed by an early disconnection fee to take you to the end of your contract period. I don't actually have the service at the moment but as I'm now about to have a new drive and front garden laid I though I'd get the cable replaced now rather than have to dig everything up should I want the service in the. The QuickStart box will include everything you need to install the service you’ve chosen, including a router and cables, and an easy-to-follow guide. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Original Virgin/NTL installation: Phone in office (may as well be "hallway" for the purposes of discussion) Broadband modem behind TV (via the aforementioned splitter*) TV (erm, behind the TV - the 2nd split from the splitter*) * The single line in to the splitter came through the wall in to the living room from the NTL box on the outside wall. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. next, connect the power cable. Pretty easy to install your home internet. Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. Early Termination Charge. Don’t plug the power cable into a plug socket yet. 83 per day if we don’t. on 24-01-2023 12:33. There may also be a £9. How to install Virgin Media broadband . And that’s not all – if you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. Once logged in, select ‘My apps’ tab’. . 1 A one-time $60 installation fee applies if you decline self-install when eligible and request a technician visit. The early disconnection fee is as follows: Virgin Media Broadband Plan. Customers can. When getting a new phone line installed with an Openreach provider (practically any provider that's not Virgin Media), the first step is to contact the provider to book an installation. Whether you’re craving entertainment from channels like ITV1, Sky Max or GOLD, the best in factual. However, choosing a good VPN provider versus a bad one is something completely different and we’ll explore that later in this article. From £ 38 a month. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. This promotion means you won’t pay the usual setup fee of £35. If you want to switch broadband providers, moving between two that share the Openreach network (which includes most providers except Virgin Media and Hyperoptic) means that you probably won’t need an engineer to come to your home to install your new service as you should be able to self-install instead. Don’t turn on the Hub. Hub 5 Installaion. Modem mode support for Vir. Virgin Media engineer installation. These cables run all way the from a broadband provider's internet. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. Virgin Media is a large broadband provider that offers fast broadband and premium TV on its own network. Activate. 150 Mbps Fibre Broadband: £20/month - with free set up, this Black Friday 1 Gbps Fibre Broadband: £25/month - with free set up, this Black Friday Buy now , Community FibreHow To Use Virgin Media Powerline Adapters. Select the correct HDMI input for your box. Wait for the booster to connect and configure itself. We had a consultation appointment with a virgin media engineer and they said that as my downstairs neighbour already has virgin fibre they could put a splitter in the neighbour's brown box on the outside of the house and. Then, choose a place. £30 an appointment – If you can get QuickStart but choose not to. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. For a stronger and faster connection than ADSL broadband, EE offers fibre optic deals. Virgin Media WIFI Pods | GIG1 | - Setup & How to Use ( in depth guide )any issues don't hesitate to contact me contact: techroomuk@gmail. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. No setup fee is available on all bundles, broadband & phone, and broadband only packages. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Virgin Media services are only available in eligible Virgin Media network areas. Everything you need is posted to you. After we’ve booked your installation, you’ll receive an email confirming the date and time slot, as well as some instructions for the install day. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it’s the country’s fastest broadband. Step 1. Switching between Openreach providers. *. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. I received it 2nd June due to Yodel delays. Virgin Fibre Areas only. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. 2. If you want to switch broadband providers, moving between two that share the Openreach network (which includes most providers except Virgin Media and Hyperoptic) means that you probably won’t need an engineer to come to your home to install your new service as you should be able to self. Credit for a missed engineer appointment relating to the installation or repair of a fixed line or broadband service. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. 0. During installation, Virgin Media Internet Security will look for conflicting or older security software programs running on your machine and prompt you to remove the software. If it reveals you have a WiFi blackspot, you’ll be able to order your Booster straight in the app. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. This promotion means you won’t pay the usual setup fee of £35. PO Box 4014. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. €60 a month for 12. The five. See this. Back a step. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. The wi-fi performance of VM's hub's, however, is generally rated as poor on here no matter where it is located. Here's breakdown of the installation costs for some providers: Summary of installation costs for UK broadband providers - last checked October 2023. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. On this plan, you’ll get an average download speed of 264Mbps which is about four times faster than the UK’s average broadband connection. This can be a problem with slower WiFi and older modems, but buying a third party router fixes this. Plug the cables into the Hub. For Virgin Phone, we'll either install a standard phone socket to connect to, or in some areas you may connect your home phone directly to our Hub 3. Waiting times vary, but you should receive a. 5. Install your Broadband Install your Broadband I want to connect with a tablet or mobile Connect manually To connect manually with Windows find the network on your computer first, click the connect button and then enter the WiFi password. 1Gb Broadband & Loaded TV : Minimum period of 12 months applies. Up to 3 WiFi Pods if needed. monthly cost. This could be a BT telephone line, Virgin Media cable, or fibre optic wire. It explains the command line parameters for the installation. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) By cheque (with your name, account number, and postcode on the back) to: Virgin Media Payments Ltd. Virgin Media Hub 5 Installation and change Hub 5 WiFi Network Name and change Hub 5 WiFi Password. Use your own TV remote to turn on your TV – pressing the Input, AV or Source button. Getting Connected with Virgin Media is easy when you have a wall socket. 168. Data last updated: Monday 20 November 2023 at 22:16. 18-month contract (standard price thereafter £53) Big bundle + Drama & Docs. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. €45 a month for 12 months, €80 thereafter; for the 1Gb Product we provide greater than ≥900Mbps for >90% of all 1Gb customers @ peak time. For Virgin Broadband, we'll run a cable to your Virgin Media Hub. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. If you’re a Virgin Media customer, you can cancel your contract subject to an initial 30-day notice period where you’ll pay full fees, followed by an early disconnection fee to take you to the end of your contract period. If our technician needs to. With a landline: 14 days. A further five days will be needed to connect your broadband. The instructions will also work if you are swapping your existing broadband Hub to. €59 a month for 12 months, €90 thereafter; for the 2Gb Product we provide greater than ≥1800Mbps for >90% of all 2Gb customers @ peak time. Google Play. 50 per month. So you've decided to join Virgin Media, or you're in the process away deciding, and they do toward know this ins and outs of the installed proceed. i literally don’t know what to do at this point, I have called and made complaints twice and haven’t gotten a solution s. Virgin Media broadband is still the fastest, most widely available broadband in the country, offering speeds of more than 1Gb to over 15 million home at the time of writing. So you've decided to join Virgin Media, or you're included the processing off deciding, and you want to know the ins and outs of the installation process. 1. Simply follow these steps: Plug the booster into a power source. 0 on Trustpilot, though this is actually ahead of its closest competitors. Please note that the workflow can slightly differ depending on your router model. Connecting wirelessly to yourUnder the settings page, you need to double-check 2. 3. You can even reboot your Hub from the comfort of your sofa. Find the best spot for the WiFi Hub. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). It comes on an 18-month contract and you’ll have to pay a one-off setup fee so we can get you up and running. We have three different kits to choose from, depending on what you’re after, and they’re available from just £35 plus £7 p&p. More Details. To cancel your Virgin Media broadband contract, as well as your TV or landline package, you must call their customer service team on either 0345 454 1111, or 150 from a Virgin Media landline or mobile. Secondly, I’m migrating from another provider, so will my services from them be cancelled on the day the engineers supposed to come and install, even though I know they won’t be able. Virgin Media Internet Security will always ask for your permission before removing any software, but we do advise that you follow the on-screen instructions throughout. The new Stream box will connect wirelessly to the internet. make by cancellation date the same as my. Virgin Media provides the service, and their branded wall sockets show you which plug is theirs. Virgin Media reserves the right to pass on any costs it incurs as a result of a total loss of service resulting from a customer’s action, for example a customer caused fault or in-home issue. No setup fee is available on all bundles, broadband & phone, and broadband only packages. We have a self-installation option called Quickstart. Phone line - 5 mins. Virgin Media Internet Security will always ask for your permission before removing any software, but we do advise that you follow the on-screen instructions throughout. Download the app onto any device you use often. You may need to use the. This promotion means you won’t pay the usual setup fee of £35. Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. If you’re concerned you won’t manage the installation yourself, you can opt for a technician to do it for you. Here I do a step by step guide on how to set up powerline adapters to help boost Wi-Fi. Sky will credit your account with up to £100 if Virgin charges you termination fees. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Then, choose a place. Pop the power cable into a nearby plug socket, and turn it on. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. your new services from Virgin Media in less than an hour. Data last updated: Saturday 11 November 2023 at 08:38. Visit security hub. 2. This makes a lot of sense if you think about it. Sky broadband installation. Fastest WiFi guarantee of any major provider. Whether you’ve already decided to cancel and want to know how to do it, you’re cancelling because you’re moving and our services aren’t available at your new address, or you’ve already booked your cancellation and need the next steps, here’s everything you need to know. Virgin has said the device will be available as soon as tomorrow (April 27) for a one-time activation fee of £35. A Virgin Media. During installation, Virgin Media Internet Security will look for conflicting or older security software programs running on your machine and prompt you to remove the software. A master socket is the main socket for the phone line in your home, not an extension socket. How to connect a Virgin TV box to the WiFi • Point remote at the TV box and select ‘UK’ • Select WiFi • Select WPS set up • Press WPS button on the front of your hub, until. The installation of new cables usually isn’t free, often costing anywhere between £60 and £140. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. plug into the wall socket push the red label end of the white cable, into the wall socket. The instructions will also work if you're upgrading to a. At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. Then, choose a place. Whether installing a new hub, an old hub, phone broadband & TV, we have you covered. Broadband speed. This is just one of the solutions for you to be successful. My problem is that the site the Hub will be placed is some 3 meters plus from the wall box. Have your Virgin account number and area reference number on hand. *. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Receive a visit from an engineer, who will connect your line. Then check the wireless mode and channel width. The Virgin Media SuperHub that came included in your home installation package might not. Check your package & bills . Number of inclusive HD channels depends on package. If it’s not a technical issue you need help with then we’re here to support you on. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. Options. Testing out Virgin Gig1 fibre broadband on their Volt plan after being a Sky broadband customer for many year. Reset Hub password. 17. 0 and phone. . Customers must have Virgin Media Broadband at all times to avail of Loaded TV. No setup fee is available on all bundles, broadband & phone, and broadband only packages. We'll also go through what all those lights on the mode. Try moving the disc closer to the one connected directly to your hub (router). Unless you get wireless broadband, you’ll need some kind of line running into the property to supply internet access. Take the telephone cable that came with the broadband package and plug it to the DSL port on the splitter. Price will increase at the end of contract. Offers available to new broadband and new TV customers only. Offer Ends 03/01/2024. Upgrading Fibre and TV to Hub 3. 37 in additional expenses and goodwill, on top of the refund of your monthly. Step 1. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. 8. No TV. This includes BT Sport, FOX, Comedy Central and Sky One (depending on your TV package). Receive your new router in the post. Generally, the process involves the following steps: Check availability: Before placing an order, you should check if Virgin Media's broadband services are available in your area. All our deals are unlimited broadband. Step by step guide to installing your Virgin TV 360 box, broadband Hub 4. Self-install: We can deliver your QuickStart kit to any UK home address or your chosen Click & Collect point for no extra cost. Tapping through this 5 step broadband installation guide is all it takes to set up and connect a new Hub to our Fibre network – you should be online in half an hour. Rob. Then cables run from there to the Virgin cable box and optionally a cable broadband modem if you use that service. 1Gb Broadband : Minimum period of 12 months applies. A cable of 10m from the current location would probably need the technician to set it up again from the cabinet as the signal,levels will change. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. You could get up to £200 paid off. Video guide prepared by Luqman Khanis with how to self install virgin media pod. If you’re having Virgin TV installed, we’ll run a TV cable from the cable entry point in your home and connect it to your Virgin TV set top box. This guide contains step-by-step instructions on wherewith to:. Just push to fit Firmly. If it is poor again after the rescan, it. . The Virgin Media Connect app is the control unit for your WiFi. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. No setup fee is available on all bundles, broadband & phone, and broadband only packages. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies,. As such it can offer you a broadband connection without the required. During this time, an engineer will come to visit your property. Virgin Media Help - Get help, tips and advice to m. 0 or 3. (Virgin Media) Virgin Media’s mega volt bundle is discounted by £15. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. 😁 I tried Virgin Customer Services with this but they werent able to answer. VM BB TV Landline. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. You can do this from the Settings menu or manually turn each disc off then on. Install your Stream box. Plug the other end of that telephone cable and connect it to the back of the modem/router provided. Ofcom also provide a guide to switching broadband providers. . Now insert the Virgin Broadband Wireless Set-up CD into your computer’s CD drive. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Enter your router’s login credentials (username and password). Watch more home network Wi-. Check availability. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. 2 Install your TV Once the install is complete this section will show you how to get the most from your new kit, including services like Virgin TV Go. ഒരു UK നഴ്സിന്റെ ഡയറികുറിപ്പുകൾ 199 subscribers 743 views 8. The slowest package offered by Virgin is their M50 superfast broadband which offers average speeds of 54Mb. 0. Stream will also launch with a “Stream credit” system granting customers a 10. On your installation day, your engineer will arrive in a. 168. I'm due to have Virgin Media installed next weekend with both TV & broadband services. Download the free Connect app for Android devices. Then follow the instructions on screen to finish your set up. Find out how to set up your Virgin Media broadband. At a PayPoint or Post Office. 0 out of 5. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Again, as this involves liaising and obtaining permissions from a third party, this can cause some delays for the customer. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Hello,I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. Just push to fit Firmly push the end of the cables into the sockets. Broadband and TV, landline, or mobile bundles. When it comes to the phone I'm confused as to what cable they'll use. View. This promotion means you won’t pay the usual setup fee of £35. On the day of the installation, you’ll normally need to leave around 2-3 hours available for the setup. However, I do agree with returning equipment.